As you know, WebHosts Manager is a low-cost service. Therefore our Basic Hosting Accounts don't include email services because most of our members use their ISP email. However, we do offer the following optional email upgrades:
How do I upgrade to these email options?
If you didn't order these options when your ordered your hosting account, you can upgrade at any time using this Order Form.
How do I use Web Based Email?
Our Web Based Email upgrade sets up your domain name in our Web Based Email System. You can then access all of your domain emails (anything.com) from anywhere in the world using any browser.
Our Email Forwarding upgrade redirects all mail sent to your domain (anything.com) to any other email box you choose, such as your ISP mailbox.
If you have ordered this upgrade, there's nothing more you need to do - this will have been set up for you automatically and all email to your domain will be forwarded to the Destination Email Address you have chosen.
You can change the Destination Email Address at any time by sending us a request, including your Domain Name and Invoice Number or Password for security verification. Click here to do this.
Our POP Mailbox upgrade gives you one catch all email POP mailbox for your domain. All mail sent to your domain (anything.com) will be sent to this Mailbox.
If you have ordered this upgrade, your SMTP/POP3 mail server is mail.yourdomain.com. Use your username and password to receive mail from this Mailbox.
How do I set up my POP Mailbox in Outlook or Outlook Express?
Most ISP’s don’t allow their customers to send through outside mailservers such as ours. Therefore we recommend that our Members send email through their ISP and only use their WebHosts Manager Mailbox to receive emails from their domain name.
When sending through your ISP, it is
easy to make it look like the email is coming from your domain name. The "From" and "Reply To" addresses are actually
set by your email software, not the sending server or POP Mailbox. To set this up in Outlook or Outlook Express, go to the menu
However, if your ISP is one of the few that does allow their customers to send through outside mailservers and you want to send mail through your WebHosts Manager Mailbox, we need to add you as an authorized sender. This is because our mailservers are set up to stop Spammers using them to relay bulk email. To do this, they will only accept mail from authorized senders.
If you try to send mail through your WebHosts Manager Mailbox, but find you can't, we need your current IP address to fix the problem. You can get your IP address by clicking here. Once you have your IP address, simply click here to send it to us and we'll set it up for you.
If you want a more detailed explanation about how this authorization works, please read on.
Most ISP's only use one network, so we authorize your network when you order your hosting account or Mailbox. For example, if your current IP address is 220.127.116.11, we authorize the network 206.168, which will allow access from any IP address on that network, such as 206.168.000.000, 206.168.000.001 and so on. However, if you use a national ISP or move around a lot, we also need to add the other possible networks, for example 206.169, 206.170 etc.
Also, if you change ISP's, we need to add your new network to the list of authorized senders.
We understand that this is occasionally a nuisance, but it is far less of a nuisance than allowing Spammers to jeopardize our network (and we all hate SPAM!)
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